Last updated: 25th November 2025
1. Who We Are
Trailer Solutions is a trading name of Towing Solutions Ltd, based at Bollinside, London Road Terrace, Macclesfield, Cheshire, SK11 7RN. For any queries about this policy, contact us at [email protected] or call 01625 433251.
2. What Information We Collect
We collect minimal information necessary for order processing and voluntary newsletter subscriptions. This includes your name, email address, delivery address, and phone number when you place an order.
3. Payment Processing
All card payments are processed securely through Stripe. No card information is stored on our website.
4. How We Use Your Information
- Sales Data: Retained for proof of purchase, warranty support, and legal compliance.
- Newsletters: Email collected only from opted-in subscribers. You can unsubscribe at any time.
5. Third-Party Sharing
We only share your information with couriers (for delivery), Stripe (for payment processing), and our email service provider (for newsletter subscribers). We do not sell or share your data for marketing purposes.
6. Legal Basis for Processing
We process your data under contractual necessity (to fulfil orders), consent (for newsletters), legitimate business interest, and UK legal obligations.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Request data portability
To exercise any of these rights, contact us at [email protected].
8. Data Security
We employ technical and organisational measures to protect your information from unauthorised access or misuse.
9. Policy Updates
This policy may be updated from time to time. Any amendments will be posted on this page with a revised date.
10. Contact Information
Trailer Solutions
Bollinside, London Road Terrace
Macclesfield, Cheshire, SK11 7RN
Phone: 01625 433251
Email: [email protected]
VAT Registration: 776 9961 49