Last updated: 25th November 2025
1. Introduction
These Terms and Conditions govern your use of the Trailer Solutions website and the purchase of products from us. By using our website, you agree to be bound by these terms.
2. Company Information
Trailer Solutions is a trading name of Towing Solutions Ltd.
Address: Bollinside, London Road Terrace, Macclesfield, Cheshire, SK11 7RN
Email: [email protected]
Phone: 01625 433251
VAT Registration: 776 9961 49
3. Ordering
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.
4. Pricing
All prices are shown in pounds sterling and include VAT where applicable. Prices may change without notice, but changes will not affect orders already confirmed.
5. Payment
Payments are processed securely through Stripe. We do not handle card information directly. Full payment is required before dispatch.
6. Delivery
We offer free delivery on all orders. Delivery times may vary depending on stock availability and courier operations.
7. Returns and Refunds
We accept returns of unopened, unused, and undamaged products within 30 days of the original sale. Faulty items are handled under the manufacturer’s warranty. Please refer to our Delivery and Refunds policy for full details.
8. Warranty
Products are accompanied by the manufacturer’s warranty and will be handled in accordance with those terms.
9. Website Use
You agree not to misuse this website or interfere with its security features.
10. Intellectual Property
All content on this website, including logos, images, and written material, remains the property of Trailer Solutions. Reproduction is prohibited without prior written permission.
11. Limitation of Liability
Trailer Solutions shall not be liable for indirect or consequential losses, except where prohibited by UK law.
12. Privacy
Your personal data is handled in accordance with our Privacy Policy. Data collection is limited to transaction and subscription needs.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved by the courts of England.
14. Contact
For any enquiries regarding these terms, please contact us at [email protected] or call 01625 433251.